Castoro Cellars is seeking a talented full-time Tasting Room Lead to join our team. This enthusiastic individual is responsible for providing exceptional customer service to our winery’s guests and must possess superior sales skills.

Key Responsibilities:
Create a fun, high energy environment
Make customers feel welcome and relaxed
Promote the Castoro brand and story
Follow all ABC rules and regulations
Pour wine tastings for customers properly and efficiently
Divulge the correct information to the customer about each wine
Become proficient with our POS system
Actively promote Castoro Cellars wine club and attract new members to join
Fill Wine Club orders and shipping as needed
Handle cash and credit card transactions
Complete opening and closing tasks efficiently – counting cash, setting alarm, etc.
Assist with the management of staff and hosting duties
Help to maintain cleanliness, organization, stock levels and attractiveness of all work areas, supplies, and merchandise displays

Other Skills and Abilites:
Friendly and outgoing disposition with a thirst for knowledge and desire not only to learn about wine but educate consumers about it as well. Must be alert and attentive. Must be self-motivated and goal orientated. Ability to work alone or in a team well and efficiently. Must be able to multitask and work in high energy environment and maintain order during busy days. Must be available to work weekends, also nights and holidays (as needed).

Qualifications:
Must be 21 years or older
Display knowledge, understanding and sensitivity while delivering excellent customer service
Must be available to work weekends, holidays, weekdays, and local events. Occasional evenings are required for the Wine Club and other events.
Use effective communication with a professional and welcoming manner
Passionate about wine and food and motivated to continue to learn
Ability to multi-task and work in a fast-paced environment
Must be RBS certified, or able to be certified within 30 days
Ability to regularly lift up to 50 lbs. and stand for extended periods of time
2+ years of Wine Industry experience is a strong plus.

Compensation and Benefits:
Full-Time 40/hours per week Non-Exempt Position.
Hourly Rate $19-$21/hour (DOE) plus tips and wine club bonus, with full-time benefits including health, dental, vacation, sick and holiday pay.
401K with Company Match