JOB TITLE: Part Time Wine Educator
DEPARTMENT: Tasting Room
REPORTS TO: Retail Sales & Hospitality Manager
CLASSIFICATION: Hourly, Non-Exempt
This is a rare opportunity to become an integral part of a small, dedicated team. We’re seeking someone who is passionate about wine, food pairings, and creating unforgettable experiences for guests from around the world.

Born from our founder’s deep connection to the exploration of wines through his travels around the world, along with the undeniable draw of the inspirational spirit of Napa Valley, Sequoia Grove Winery is deeply rooted in community, place, and history. Our legacy and vision are built upon a community of passionate individuals who dedicate themselves to crafting wines that not only narrate the essence of the place but are also aimed at enriching the lives of those we share them with. Sequoia Grove Winery specializes in crafting an array of balanced and complex Cabernet Sauvignon that showcases the Napa Valley and the unique characteristics of the single vineyards our wines originate from. Each bottle is a testament to the land, the people, and the history it represents.

POSITION SUMMARY
This part-time position is responsible for engaging and educating consumer and trade visitors while selling wine and wine club memberships in the tasting room. The base compensation is further enhanced by a generous wine club bonus, commission and tips. It’s a great time to join our team, we are growing, have new developments and opportunity for our staff.
ESSENTIAL FUNCTIONS
•  Welcome all guests to the winery and build rapport through an educational and down-to-earth communications style. Sequoia Grove is known for a friendly, non-pretentious tasting room experience and we look to continue this tradition.
•  Listen to customer’s needs, wants and desires and customize selling approach to best meet those requirements.
•  Foster a positive brand image by providing a consistent, memorable guest experience.
•  Make relevant wine and product recommendations and be comfortable asking for the sale.
•  Review features and benefits of Sequoia Grove wine clubs with all eligible customers and sign up new members.
•  Ask customers if they would like to stay in touch through Friends of Sequoia Grove loyalty communication and gather customer contact information.
•  Accurately handle routine purchasing and shipping transactions using Commerce7.
•  Abide by all applicable laws and process all required paperwork accurately and efficiently.
•  Lead private tastings and/or tours, as needed.
•  Assist with set-up, execution and break-down of events, sometimes after-hours.
•  Conduct general housekeeping and follow the daily check-list to ensure tasting room is clean and properly equipped and outdoor areas are neat and tidy.
•  Acquire and maintain thorough knowledge of Sequoia Grove Winery and its wines.
•  Participate in receiving wines, and physical inventory count accuracies.
•  Provide general tourist information to visitors.
•  Assist with special projects, as needed. (restocking, merchandising, organizing, etc.).

EXPECTATIONS
•  2-3 Years wine industry Sales Experience or combination of relevant hospitality and sales experience, or an overwhelming desire to learn.
•  Proven track record of selling wine and converting guests to club members or equivalent experience.
•  High aptitude for executing an exceptional guest experience.
•  A willingness to constantly learn and improve.
•  Respect and professionalism. We follow the golden rule and treat others with kindness and respect. No risqué or potentially offensive humor.
•  A clean, well-maintained personal appearance when interacting with consumer and trade guests.
•  Sequoia Grove operates and thrives as a strong team. This position must be willing to roll up their sleeves to do what’s necessary to delight customers, support the team, and ultimately generate sales.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential functions. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Skills
•  2+ years of Direct-to-Consumer wine sales ranking at or near the top of their department
•  Minimum of High School diploma; College preferred
•  Professional wine certification (e.g. CSW, WSET, etc.) highly preferred
•  Excellent written and presentation skills
•  Familiarity with Microsoft Retail Management System or similar
•  Familiarity with e-Winery Solutions e-commerce platform or similar
•  Must be able to lift and carry 50lbs (case of wine)
•  Able to stand for long periods of time
•  Must have knowledge of Napa Valley history, winemaking and viticulture
•  Must have a valid California Driver’s License, a clean driving record and proof of auto insurance

PERFORMANCE REVIEW:
Performance will be measured against accomplishment of job responsibilities and annual goals and strategic objectives using Sequoia Grove’s performance review system.
WORK ENVIRONMENT:
Most job responsibilities will be performed in the Tasting Room and other Visitor Center locations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to possess ambulatory skills sufficient to stand and walk for extended periods of time. Must also repetitively lift and carry up to 50 lbs.
SEQUOIA GROVE WINERY IS AN EQUAL OPPORTUNITY EMPLOYER, COMMITTED TO A DIVERSE AND INCLUSIVE WORK ENVIRONMENT. (EOE M/V/F/D)