Location
Onsite - Dallas, TX (Tuesday-Saturday 11am-7pm)
Reports To
Director, Product Education & Subscriptions

Overview
Full Glass Wine (FGW) is a venture-backed brand acquisition and management firm focused on rapidly acquiring direct-to-consumer (“DTC”) wine companies to build a multi-brand wine marketplace. We are revolutionizing the DTC wine industry with a focus on leveraging strategic investments to drive growth and operational efficiency, ensuring each brand reaches its full potential while maintaining its unique identity.

Our Scout & Cellar division focuses on developing clean-crafted wines (free of pesticides, artificial ingredients and added sugar) to bring the best to your bottle. As a certified B-Corp., Scout & Cellar has built an unwavering commitment to sustainability, ethical practices and targeted a journey to net zero. We are looking for individuals who can carry this torch in everything we do.

The Manager, Tasting Room & Field Events is responsible for supporting the local Tasting Room to ensure an exceptional customer experience as well as managing our in-person events with our sales leaders. This individual will be responsible for coordinating all aspects of field events - from booking and logistics to set up and execution - while also leading front-of-house operations at the Tasting Room. The ideal candidate is a highly organized and detail-oriented professional with strong project management, hospitality, and administrative skills. They should be a self-starter who thrives in a fast-paced environment, possesses strong negotiation skills, and is comfortable managing budgets while driving ROI for event and tasting room initiatives.

Oversight And Responsibilities

Event Planning & Coordination
Plan, coordinate, and execute all in-person events, ensuring smooth logistics, contracting, and scheduling.
Oversee event setup, including venue layout, product needs, and staffing to ensure a seamless and engaging experience.
Manage communication and relationships with event partners, vendors, and contractors.
Collaborate with the marketing and sales teams to develop event collateral and promotional materials.
Develop post-event recaps, analyzing event performance and ROI to inform future strategies.


Event Revenue Generation
Build partnerships with local businesses and community leaders to drive awareness of Tasting Room event capabilities.
Lead outreach efforts to increase local visibility and engagement for the Tasting Room.
Collaborate with Scout & Cellar consultants to identify and secure event opportunities and referrals.
Support the development and execution of new event concepts across the company to drive revenue and brand loyalty.

Customer Experience & Hospitality
Serve as the front-of-house leader at the Tasting Room, ensuring an elevated customer experience.
Assist customers with retail purchases, providing recommendations and product insights.
Pour and educate guests on wine selections by the glass and in curated flight experiences.
Lead engaging and creative themed events at the Tasting Room to attract and retain local clientele.
Develop relationships with local non-profits to explore sponsorship and event partnership opportunities.

Tasting Room Organization & Sales
Work closely with the Tasting Room Operations Manager to implement an effective retail stocking strategy.
Maintain visually appealing product displays and ensure optimal inventory levels to meet customer demand.
Strategize front-of-house layouts to create a welcoming and shoppable environment that enhances the customer journey.
Monitor Tasting Room sales performance and identify opportunities for growth and increased engagement.


Requirements
Bachelor’s Degree in Business Administration, Hospitality is required.
3-5 years of experience in event planning, with both virtual and live event planning experience being essential.
Wine industry experience is required.
Strong understanding of wine, with the ability to educate customers and lead tasting experiences.
Exceptional negotiation skills with a track record of managing large event budgets and driving ROI.
Solid experience in managing large event budgets.
Experience working with third-party event planning companies is preferred but not required.
Direct selling experience is preferred but not required.
Proficient in IT tools including Microsoft Word, Excel, Outlook, and other cloud-based software platforms.
Exceptional organizational and administrative skills, with the ability to work under pressure and meet deadlines.
Strong interpersonal skills, a high level of energy, an outgoing personality, and a positive outlook.
Excellent written and verbal communication skills.
Confident in negotiating terms of hospitality contracts.
Strong analytical skills.
Ability to adapt to a fast-paced, ever-changing environment and maintain composure in highly escalated situations.
Ability to manage and execute multiple projects in a dynamic environment.
Availability for travel and after-hours event coordination as needed.
Must be able to lift 50 lbs