Anacréon Winery is seeking a dynamic and experienced Hospitality Manager to lead our tasting room operations. This key position will oversee all aspects of our direct-to-consumer sales and provide exceptional hospitality experiences under the guidance of the winery owners. The ideal candidate will bring a passion for wine, excellence in customer service, and a proven track record in hospitality and sales management.

Responsibilities:
•  Manage and oversee all tasting room operations ensuring a high standard of guest service and experience.
•  Set up training program for new tasting room.
•  Train, supervise, and mentor tasting room staff to ensure consistent excellence in customer interactions and brand cohesion.
•  Collaborate with the culinary team to execute Epicure Experiences and manage all menu offerings.
•  Maintain meticulous control over inventory and wine stock, including wine club exclusive wine inventory & production needs.
•  Provide high-touch wine tasting experiences that educate and engage our customers.
•  Handle reservations and manage visitor flow to maximize satisfaction and sales.
•  Develop quarterly sales goals for Tasting room DTC program to fulfill.
•  Develop and implement strategies to enhance the direct-to-consumer sales channels.
•  Work closely with the marketing team to promote events and drive visitor traffic.
•  Regularly analyze sales data and customer feedback to adjust strategies as needed.

Requirements:
•  A minimum of 3-5 years of experience in hospitality management, preferably in a winery or fine dining, restaurant setting.
•  Proven ability to manage and motivate teams in a high-paced environment.
•  Strong, team oriented organizational and leadership skills.
•  Excellent communication and interpersonal skills, with an emphasis on customer relations.
•  Deep knowledge of wine, wine production, and the wine industry.
•  Ability to work flexible hours, including weekends and some holidays, as required by the business.

Qualifications:
•  Bachelor’s degree, Hospitality Management experience, Business Administration, or related field preferred,
OR – 3-5 years of experience in Hospitality Management.
•  Proficiency in point-of-sale systems and inventory management software i.e. Vinoshipper Orderport, Commmerce 7, etc.
•  Must be able to lift 40-50 lbs. daily.
•  Certification in wine education (e.g., WSET, CMS) is highly desirable.
•  OLCC server permit (or equivalent) if required by state law.
•  Oregon Food-Handlers Permit Required.

Benefits:
•  Competitive salary package
•  Performance-based bonuses
•  Employee discounts on wine and merchandise
•  Opportunities for professional development in the wine industry.

This job description outlines a compelling opportunity for a seasoned professional to contribute significantly to the success and growth of Anacréon Winery, ensuring guests not only enjoy our wines but also the memorable experiences that define our brand.