TITLE: Logistics and Operations Intern
DATES: June to December 2025
REPORTS TO: Logistics Manager
SUPERVISORY RESPONSIBILITIES: None
LOCATION: American Canyon
EXEMPT ( )NON-EXEMPT (x)

Domain HWH, a family winegrowing endeavor built to last for generations, is part of Pacific Union Co. The Domain has evolved through the decades and comprises three Napa Valley properties that form its pillars: Harlan Estate, founded in 1984; BOND, founded in 1996; and Promontory, founded in 2008. The Mascot—a wine made from the younger vines of the three estates—was established in 2012. Each of these undertakings is dedicated to the understanding of our land, and to faithfully translating the respective characters of the individual properties into their wines.

OBJECTIVE: Assist Logistics department with fulfillment, procurement, inventory, and logistics operations for Harlan Estate, BOND, Promontory and The Mascot.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedule outbound shipments and wine transfers with preferred carriers.
Monitoring and evaluation of weather conditions around the world to ensure wine quality is not compromised during shipping.
Processing of domestic and international orders for shipment, including data review and management.
Manage the fulfillment of CRM cases.
Post all shipped orders in ShipCompliant and Business Central.
Ensure all shipments are compliant with state, federal and international regulations, or restrictions.
Assist with internal customer service-related inquiries.
Develop a working knowledge of all operating systems, standard processes, and equipment.
Support maintenance of order data management system.
Take an active role throughout the logistics department, with opportunities to shadow other roles and departments as available.
Assist in material purchasing and vendor management for logistics-related consumables and finished goods (labels, OWCs, etc.)

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Performs all related duties as assigned.
Willing to work overtime and on weekends when necessary.

QUALIFICATIONS REQUIREMENTS:
Participation in SSU Wine Business program preferred.
Valid California Driver’s License.
Experience working with ShipCompliant, Business Central, Outlook and Excel helpful.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Strong organizational, problem-solving, and analytical skills.
Manage priorities and workflow while demonstrating versatility and a willingness to work within a constantly evolving environment, with enthusiasm.
Work independently and as a member of various teams.
Understand, enforce, and comply with all safety requirements.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Stand or sit for extended periods of time.
Lift and/or move up to 40 pounds.
Calculate figures and amounts.

WORK ENVIRONMENT:
A percentage of work time may be spent in a warehouse where temperatures are cool, and noise level can be moderate to high.

WHAT WE OFFER
Sick time
A diverse team of coworkers that care about each other in a fun, exciting work environment

Pay Transparency Disclosure: The pay scale for this position is $19.00-$20.00 per hour. These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. The Company reserves the right to modify the range in the future.

Domain HWH is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Employment with Domain HWH is at-will, meaning either the employee or employer may terminate the relationship at any time with or without cause and with or without notice, except as provided by law.

If you require an accommodation to apply for or interview for a position, please contact our Human Resources Department at 707.286.1900 human.resources@pacificunionco.com