POSITION SUMMARY: This is a Weekend Tasting Room Host position with part time hours on weekends and occasional holidays. We offer a competitive wage and wine club bonuses.

About Us:

We are a family owned winery located in Sebastopol in the Russian River Valley appellation of this beautiful county. We have been farming for over 50 years and grow some of the highest quality wine grapes in Sonoma County. Our hospitality space is in the middle of one of our vineyards and is right next to our winemaking facility, so you will be up close and personal with grape growing and winemaking every day!

Hospitality Responsibilities:

•  Provide guests with a variety of tasting experiences including culinary pairings.
•  Work during special events and occasional off-site outreach events.
•  Provide Tour and Large Group tasting experiences.
•  Provide guests with wine club information and convert visitors into wine club members
•  Ensure tasting room and inventory areas are clean, neat and stocked at all times.
•  Ensure that displays of wine products in tasting room are attractive and maintained.
•  Promote the sale of wine products sold in the tasting room and pursue sales opportunities presented by contact with guests.
•  Utilize cash register and POS system to transact sales and maintain tasting room inventory.
•  Utilize POS to enter guest and club member data.
•  Fulfillment of order pickups, onsite purchases, and packing shipping orders.
•  Assist with wine club shipments and packing.
•  Build and organize packing materials.


Experience
•  Relevant Wine Industry/Tasting Room/Wine Sales experience.
•  WSET or Wine Certification is recommended
•  Knowledge of direct-to-consumer strategies.
•  Database high-level guest service skills.
•  Knowledge for wine, wine production and farming.
•  Previous customer experience and retail experience preferred.
•  Excellent written and interpersonal communication skills
•  A dynamic personality with enthusiasm and energy.
•  Proficient in Microsoft office; Excel, Word, and Outlook.
•  Basic understanding Wine Direct POS Software


Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to transact, compute monetary figures, manage cash and credit card transactions.

Physical Demands:

While performing the duties of this job, the employee is regularly required to coordinate multiple projects or tasks. The employee is frequently required to stand, move or walk for prolonged periods of time.

•  Movement within office complex and winery environment
•  Ability to write by hand and use keyboard extensively to perform general office functions
•  Ability to communicate by speech and hearing continuously
•  Visual acuity needed for close detail work and computer use
•  Ability to lift, move and carry up to 50 pounds

Other
•  A valid CA driver’s license is required with clean DMV.

Compensation

•  Competitive compensation
* Wine club sign up bonus